Online LIMS keeps improving for its clients
A fast and reliable support service is critical for any kind of LIMS system. Therefore has Online LIMS improved and fastened its customer support service. We’ve created a new Online Ticket section, which gives the client the possibility to post and manage their request through a support ticket system. This capability gives our clients a dashboard view to follow any kind of request they need. Regardless of IT, Laboratory or Accounting needs that our clients has, they can login and request help through our website. This request is passed on to all responsable team members of Online LIMS, so the request can picked up by Online LIMS worldwide Support Team in any given time zone.
What makes this better?
- Easier and Faster to find
- All request go to one place
- Dashboard for follow up
- Requests thought a Computer browser or cellphone
- Attach files and pictures
- Inform the rest of your staff
We invite you to try out our new tool.
Contact us for your user and password!