Online LIMS support
Online LIMS provides very personalized customer LIMS support, our staff is extremely knowledgeable in their field and will be more than happy to help solve any issues that may arise. We are also well aware of specific requirements of various operations regarding security by accessing the network, so please don’t hesitate to contact us to find the best solution.
Support – ticket request
Remote users’s support
For a quick on-the-spot solution download the TeamViewer application. This allows us to easily control your computer remotely, as if you were sitting right in front of us. With the customer module TeamViewerQuickSupport, we can remotely connect within seconds without you needing to install any software.
Download: TeamViewer Quick Support (for Windows)
Instrument test utility
Registered user access
Our Registered User Access will allow you to enter a two-way ftp access in which a registered user can upload or download LIMS related files to his personal folder.